Protect your uptime
with proactive maintenance and support
We monitor, patch, back up, and optimize your stack—around the clock. From incident response to performance tuning, we keep your apps secure, fast, and available.
Proactive Monitoring
Real-time metrics, alerting, and SLO dashboards to spot and fix issues before they impact users.
Security & Patching
Automated patching, vulnerability scans, and hardening to keep your system compliant and safe.
Backups & DR
Daily backups, restore testing, and disaster recovery plans with defined RPO/RTO targets.
24/7 Helpdesk
Always-on support via chat, email, and phone with clear SLAs and escalation paths.
Level up your business with
a new-generation tech stack
Elevate your digital presence and captivate your customers with cutting-edge solutions. At Mybe Digital, we empower your business with next-generation technology designed to deliver lasting impact.
Monitoring & Observability
End-to-end visibility across apps, infra, and networks with actionable alerts.
Security & Compliance
Patching, vulnerability scanning, and compliance reporting baked into daily ops.
Automation & CI/CD
Automated updates, rollouts, and recoveries to reduce toil and errors.
Platform & Scaling
Container orchestration and scaling policies tuned for performance and cost.
Experienced experts for your
maintenance & support
Our developers helped many companies to build high-quality digital products that meet business goals and cover user's needs. Check the success stories of our clients below.
MetroPay
MetroPay — 24/7 Payments Reliability & SRE
From Incidents to SLOs
Migrated from ad-hoc firefighting to SLO-driven operations with clear error budgets and runbooked responses. Unified monitoring across gateways, APIs, and databases to catch regressions before checkout impact.
What We Built
Datadog APM + CloudWatch metrics and logs, synthetic transactions for checkout, centralized alert routing, and on-call rotations. Monthly patch & vulnerability management, automated backups with restore tests, and DR playbooks (RPO 15 min / RTO 1 hr). CI/CD with GitHub Actions + canary releases; Kubernetes HPA and NGINX tuning for peak loads.
Outcomes & Impact
Uptime 99.97%, P95 latency ↓28% on payment APIs, MTTD ↓65%, MTTR ↓45%, change failure rate ↓40%. Passed PCI-DSS audit with evidence from automated reports and hardened configurations.
Our capabilities and what we
can offer in Maintenance & Support
From creating visually stunning and functional websites to implementing dynamic features - our developers are experienced to cover your needs.
Industries We Serve
Reliability outcomes you can measure
What you’ll get
Our partners find numerous
reasons to love us
Our partners love us for turning bold ideas into powerful results — with trust, creativity, and a spark of innovation.
With MYBE’s 24/7 coverage, our downtime dropped by nearly 80% in the first quarter. Incidents are caught before customers notice, and P1 responses land in minutes—not hours.
Frequently asked questions
Find answers to common questions about our Maintenance & Support services and process.
Continuous monitoring and alerting, patch and vulnerability management, automated backups with test restores, incident response with RCA, performance tuning, and monthly health reports. Feature development and large refactors are out of scope but available via separate SOW.
For P1 incidents we respond within 30 minutes and target a 4-hour workaround; P2 within 2 hours and resolution within 8–24 hours depending on complexity. SLAs can be customized to your needs.
We run a system audit, set up access with least privilege, implement observability, define alert routing and runbooks, validate backups/DR, agree on maintenance windows, and perform a monitored go-live handover.
Yes—patch cadence and CVE triage, CIS-style hardening, secrets rotation, least-privilege access, and audit-ready logs. We support evidence collection for frameworks like SOC 2/ISO 27001/HIPAA (we don’t issue certifications). Monthly security reports and remediation plans are included.
We integrate with your stack (Datadog/New Relic/CloudWatch/Grafana, Sentry, PagerDuty/Opsgenie). If tooling is missing, we provision a baseline: metrics, logs, tracing, alert routing, and incident comms. You retain ownership and access.
Change windows with approvals, canary/blue-green rollouts, automated tests, and infra-as-code. We maintain rollback playbooks, track change failure rate, and schedule maintenance to minimize user impact.
Yes. We operate across AWS/Azure/GCP and on-prem via secure connectivity (VPN/peering/bastions), RBAC, and standardized runbooks. We align monitoring, backups, and DR across all environments.