Healthcare Portal Redesign
User engagement ↑85%
MedConnect required a patient portal redesign to improve user experience and increase patient engagement with their healthcare providers.
Key Results
The Challenge
The existing portal was difficult to navigate, had poor accessibility, and low patient adoption rates. Medical staff also struggled with the admin interface.
Our Solution
We redesigned the portal with a focus on accessibility, user experience, and mobile-first design while ensuring HIPAA compliance and security.
Implementation Process
Conducted user research with patients and medical staff
Redesigned with accessibility-first approach
Implemented secure authentication and authorization
Created intuitive appointment booking system
Built secure messaging between patients and providers
Integrated with existing medical record systems
Ensured full HIPAA compliance
Technologies Used
"The new portal has transformed how our patients interact with our practice. We've seen dramatic improvements in engagement and patient satisfaction scores."
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